Shipping & Returns

SHIPPING POLICY

  • For Digital products: You will receive the file(s) instantly via email

  • Physical products:

Most of the products on my site are handmade and made-to-order so processing time would take about 3-5days to get ready - I always try to make it as fast as I can but of course, the quality of the product is always prioritized.

Transit time would be around 10-15 days for the US, Australia, UK, and European countries. Other locations would take 18-25days. A tracking number will be sent to you when the product is shipped out (tracking number only available for USPS, Australian Post and Royal Mail)

Shipping fee will vary depending on your location and will be advised on the check out page

***** We are not liable for any import taxes/customs duties that might arise (usually in Europecountries) or for the VAT charges which vary depending on your own country.***

RETURN & EXCHANGE POLICY

All products are customized and handmade so they are non-refundable and non-returnable.

If damages and issues happened in the delivery, please email the photo of proof of the damage and we will discuss the solution.